RD Gateway
Getting started
Documentation
RD WebAccess
Getting started
Documentation
Client
Getting started
Documentation
Workstation
Getting started
Documentation
Report an issue
Before reporting an issue, have a look into the specific product documentation to see if the issue is already covered there.
Please provide following information when contacting Thincast support:
- Describe the issue
- Steps to reproduce the behavior
- Expected behavior
- Screenshots or Video
- Environment
- Order Number / License ID
FAQs
- What payment options are supported?
- Is pricing for a perpetual license, or is it yearly?
- How do I switch from the evaluation to the full version?
- What is your response time in case we have issues with your software?
- Is there a custom licensing plan available?
- Do you have a special program for educational or non-profit organizations?
- What is RD WebServices?
